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TERMS · QUOTATIONS, BOOKINGS & WORK

Quotation & Renovation Terms: what's agreed, in writing, before work starts.

I’m Ivan Bodnar, an independent home renovation specialist and sole trader based in Melbourne, Victoria. These general terms explain how quotations, bookings and renovation work are handled when you engage me, mainly for bathroom renovations in Brighton and surrounding suburbs. Your written quotation sets out the specific scope for your project.

Tiling tools, patterned tiles, adhesive tape, a mallet and a level arranged on a tiled work surface.

Reference photo: tools and materials laid out before tiling begins.

AT A GLANCE · SIX FIELDS

The short version,
before the detail.

ASSESSMENT — Free and on site, arranged directly with me.

PRICING — General guidance only until it’s given in a written quotation.

SCOPE — Work outside the agreed written quotation isn’t automatically included.

HIDDEN ISSUES — Conditions found during the work can affect scope and timing.

LICENSED TRADES — Regulated plumbing and electrical work is done by licensed specialists.

RESPONSIBILITY — I take responsibility for the quality of the work I perform.

01 · QUOTATION

A price means
something once
it's written down.

Bathroom renovation prices aren’t published on this website because no two rooms start from the same place. Any figure mentioned in conversation, by text or on this site is general guidance only. It is not a price for your project.

A firm price comes from a written quotation, prepared after I’ve seen the bathroom in person during a free on-site assessment. That quotation describes the agreed scope: the work I’ll carry out and the conditions it’s based on. Both the assessment and the quotation are free.

Cost depends on the existing property, the materials you select and the scope we agree. What Affects Renovation Cost and Timeframe explains these factors in more detail, and Free On-Site Assessment & Written Quotation covers how the visit works.

02 · SCOPE

What the quotation covers

Every bathroom renovation is different, so the written quotation lists what’s included for your room. Depending on its condition, that may cover anything from stripping back and preparation to tiling, surfaces and finishes. If something isn’t listed there, it isn’t part of the agreed work.

03 · OUTSIDE SCOPE

Extra work is never assumed

Work outside the agreed written quotation isn’t automatically included. If you’d like to add something partway through, such as another surface, a different fitting or a change of material, we discuss it first. Any additional work needs to be agreed with you before it’s done.

04 · FOUND DURING WORK

Conditions found once work begins

Some conditions can’t be seen until old tiles and surfaces come off. During the assessment I explain what I can reasonably assess and what remains uncertain. Issues found once work begins may affect the scope and timeframe, and they’re discussed with you rather than quietly absorbed or added.

Partially tiled wall under construction, with exposed unfinished masonry, tile edges, mortar and construction residue.

05 · LICENSED TRADES

Plumbing and electrical work
is done by licensed specialists.

I don’t personally provide licensed plumbing or electrical services. Where a bathroom renovation involves regulated work, it must be completed by appropriately licensed specialists. I may coordinate their involvement so it fits the renovation sequence, but that regulated work is carried out by them, not by me.

Your quotation will make clear which parts of the project involve licensed trades. More detail is on Plumbing & Electrical Work by Licensed Specialists.

06 · BOOKINGS & AVAILABILITY

Arranged directly,
subject to my schedule.

Assessments and project scheduling are arranged directly with me, subject to availability. I’m contactable from 9am to 6pm, seven days a week. Weekend appointments or urgent work may be possible depending on my schedule, but they aren’t guaranteed, and I don’t offer a 24/7 emergency call-out service.

Timeframes depend on the size and condition of the bathroom, how much demolition and preparation is needed, the materials selected, trade coordination and anything found during the work. For that reason, no fixed duration is promised before the scope is agreed. The steps from first message to completion are set out in How a Bathroom Renovation Works.

07 · RESPONSIBILITY

One person answerable for the work.

You deal directly with the person who assesses the bathroom and is responsible for the renovation work. I take responsibility for the quality of the work I perform. Any specific terms covering the completed work will be confirmed with you in writing as part of your project.

08 · YOUR DETAILS

Enquiries sent through this website are stored privately within the website and used only to respond to you and prepare for your assessment or quotation. They aren’t passed on for marketing. The Privacy Policy explains how your details are handled and how to ask to see or correct them.

Questions about a quotation or these terms?

Or use the Contact & Enquiry page.