Privacy Policy: what happens to the details you send me.

I’m Ivan Bodnar, an independent home renovation specialist and sole trader based in Melbourne, Victoria. To arrange an assessment or prepare a renovation quotation, I need some details about you and your property. This page explains what I collect, why I collect it, where it’s kept and how you can ask to see or correct it.

FIELDS ON THIS PAGE

01 Who is responsible

02 What I collect

03 How it’s used

04 Where it’s stored

05 Licensed trades

06 Access & correction

01 · WHO IS RESPONSIBLE

One person handles your details.

This website belongs to Ivan Bodnar, an independent home renovation specialist working across Melbourne, with a focus on bathroom renovations in Brighton and nearby suburbs. I’m not a large company and I don’t have a permanent team. Your enquiry comes to me, and I’m the one who reads it and replies.

02 · WHAT I COLLECT

Only what you choose to send.

Through the enquiry form. This covers your name, contact details, the location of your property, what the enquiry is about, and any budget, timeframe or message you add.

By text message, phone or email. If you contact me directly on 0413 142 055 or at [email protected], I receive your number or email address and whatever you tell me, including any bathroom photos you choose to send.

During an assessment. When I visit, I may take notes, measurements or photos of the bathroom so I can prepare an accurate written quotation.

03 · HOW IT’S USED

Only to reply, assess and quote.

I use your details to reply to your enquiry, arrange a free on-site assessment, prepare a quotation and carry out and follow up on any work we agree on. I don’t use them for automated marketing, and I don’t sell them or pass them to advertisers.

04 · WHERE IT’S STORED

Kept privately, no payments taken.

Form enquiries are stored privately within this website’s own system and are not automatically sent to outside marketing or payment services. Texts, calls and emails stay on my phone and in my email account. The website takes no payments.

05 · LICENSED TRADES

Shared only as trades need.

Regulated plumbing and electrical work is done by appropriately licensed specialists. If I coordinate them for your renovation, I’ll only share what they need to do their part, such as the property address and relevant scope, and I’ll discuss it with you first. See Plumbing & Electrical Work by Licensed Specialists.

06 · ACCESS & CORRECTION

Ask to see, fix or remove your details.

You can ask me what details I hold about you, ask me to correct anything that’s wrong, or ask me to delete an enquiry that didn’t go ahead. Send your request through the enquiry form, text 0413 142 055 or email [email protected]. Before I make changes, I may need to check that the request is really from you.

Details connected to a quotation or completed work may need to be kept for my own records. If that applies, I’ll tell you. How quotations, scope and bookings work is set out in the Quotation & Renovation Terms.